13 August 2007

90% of Managers think they are among the Top 10% of Performers

Business Week, August 20 & 27 edition, reports on p. 43 that among other things associated with how people view their "work" environments, this startling statistic. The percentage gets even higher - 96% - when they segregate out only companies with 50 or fewer employees. Like Lake Wobegon, where all the students are above average, the idea that so many managers think they are doing so well is likely a surprise to their supervisors, or is it?

Certainly, it is a statement of the ineffectiveness of our employee review systems for this many employees to be this wrong. Companies must improve the process of evaluating employees and communicate this clearly to their people or risk a plethora of wrongful termination suits, seldom improving employees and mediocre company performance. Perhaps telling employees the "bad" news is a difficult task. However, the consequences of not doing so will likely be enormous.

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